Thanks But No Thanks
I started my commercial construction company in 1977. Over the last twenty four plus years, we have built over 500 projects. As general contractors, we subcontract most of our work. Each project usually includes 20 to 30 different subcontractors. In all total, we have...
Sell More Than Price
Ever been low bid and didn't get the job? Follow these proven suggestions to win more profitable work. Bidding lots of jobs will not guarantee a steady flow of profitable work in today's fast paced construction business climate. Successful general contractors and...
Quality Doesn’t Matter!
Is quality really an issue when you shop for a new laptop computer, select an insurance company, or buy a home? Do you care about quality when choosing an architect, engineer or bank? After bidding a project per plans and specifications, is quality the main...
Customer Care = Cash!
After every holiday, I am always glad they are over. Too much food. Too much fun. Not enough productivity. During the Thanksgiving and Christmas season, traditionally we stop what we're doing to give gifts and thank those who make it all possible - our customers...
Bug ‘EM Til They Buy or Die (long version)
I hate cold calls. But I love it when Future Customers call me. So I developed a marketing plan that doesn’t require cold calls. Instead, it’s more like a form of that Chinese Water Torture you’d hear about in the old movies --- Drip. Drip. Drip. I call it: Bug ‘Em...
Can’t Find Enough Good Help?
Builders, contractors, and subcontractors continually complain they can't find enough trained help to get all their work done. People, or a lack of them, is their biggest problem. This leads me to believe that construction business owners should make finding,...
No Pain – Just Train!
I played water polo in high school and college. After summer vacation, our two week training camp would start in early September. Twice a day we would swim laps, pass the ball, practice our skills, shoot goals, lift weights, and work on our offense and defense...
No Train No Gain!
I played water polo in high school and college. After summer vacation, our two week training camp would start in early September, it was tough. Twice a day for two hours per session, we would swim laps, pass the ball, practice our skills, shoot goals, lift weights,...
Motivating Your Workforce
I used to get tired of trying to get my people to do what I wanted them to do. They always had what appeared to be legitimate excuses why they didn't get the job done on time, or why they didn't follow my directions, or why it wasn't their fault when something went...
Exciting Vision = Results!
Business owners, leaders, and managers continue to be stuck in the past. They fail to realize by squeezing out the last drop of productivity, cutting their overhead to the bare bones, trying to cut costs, working harder, and continuing to do business the same way with...